MADEC is a not for profit organisation operating in South Australia, Victoria, Queensland, New South Wales and Tasmania. We believe a job can change a life and we are driven to help people in financial or social disadvantage. Through employment services, vocational training, labour hire, and other services and programs, we empower people; connect with support; enhance skills and confidence; and provide opportunities to reach the goal of employment.
Post Placement Support Officer
Employment Services | Full-Time | Shepparton, VIC
At MADEC, we don’t just help people into jobs — we support them to stay there, grow, and build a better future. We’re looking for a Post Placement Support Officer to join our Shepparton team and play a key role in creating long-term employment success stories across the Goulburn Valley.
Why Shepparton?
Shepparton is a vibrant regional hub with strong industries across agriculture, food processing, warehousing, and manufacturing — meaning real opportunities for our participants and strong partnerships with local employers.
About the Role
As a Post Placement Support Officer, you’ll support participants after they’ve secured employment — helping them settle in, overcome challenges, and stay employed long-term.
You’ll also manage employment outcomes and claims, making sure everything is compliant, on track, and contributing to strong site performance.
What You’ll Be Doing
Supporting Participants
- Provide ongoing, tailored post-placement support
- Conduct regular check-ins to keep participants on track
- Identify challenges early and step in with solutions
- Re-engage and re-place participants if needed
Working with Local Employers
- Build strong relationships with Shepparton employers
- Support workplace integration and performance
- Mediate issues and keep placements on track
- Coordinate wage subsidies where relevant
Outcomes & Compliance
- Manage post-placement and outcome claims
- Ensure documentation is accurate and audit-ready
- Monitor hours and intervene where outcomes are at risk
- Collaborate with internal teams to maximise performance
Team Collaboration
- Work closely with Job Coaches and site teams
- Contribute to performance discussions and improvements
- Share insights to improve participant outcomes
What You’ll Bring
- Strong people skills — you build trust quickly
- Confident handling challenging conversations
- A proactive, solutions-focused mindset
- Great time management and attention to detail
- Ability to work with diverse participants and stakeholders
- Comfortable working with data, targets, and compliance
Essential Requirements
- Current Driver’s Licence
- National Police Check
- Working With Children Check (or willingness to obtain)
Desirable:
- Certificate IV in Employment Services
Who we are
MADEC is a not-for-profit organisation with over 50 years of experience supporting individuals experiencing disadvantage. Through our Employment Services, Education & Training, Labour Hire, PALM Scheme, and Indigenous Programs, we create pathways to sustainable employment and stronger communities.
Why Join MADEC?
- Make a genuine difference in the Shepparton community
- Join a supportive, values-driven team
- Be part of a growing organisation with strong purpose
- Play a key role in long-term employment success — not just placements
Ready to Apply?
If you’re passionate about helping people not just get jobs, but keep them and thrive, we’d love to hear from you
